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Background
On 7th July 2005, Avion Technology, LLC was formed in Jersey City, New Jersey with a seed capital of $500.
Avion Today
Sixteen months later, today, Avion Technology has 30+ employees, based out of their development center in Poona, India.
Avion has its sales office in Schaumburg, Illinois. The development center is based out of a 2000 square feet office with T1 internet lines, video and conferencing facilities, elaborate security arrangements. Its developmental force is comprised of approximately of 20 open source technology developers, 10 Microsoft technology developers and 10 web designers. Avion employs a blended delivery model as the core of its project execution strategy. This implies that all the project management is done through our mainland USA based office while the development takes place at the offshore development center in India. This adds strength to our project execution capabilities by allaying clients’ fear of sending their project miles away for development. Currently, the verticals serviced by Avion include Financial, Real Estate, Healthcare, Entertainment, Services, Health and Fitness and Online Retail sectors. We are also scheduled to open a BPO (Business Process Outsourcing) unit to service US-based clients for their customer support needs. Also, on the very near horizon are plans to venture into product design outsourcing and other outsourcing services related to product engineering.
Avion understands the potential issues arising in IT outsourcing which can lead to a project not being executed to the client’s satisfaction. Taking cognizance of their existence, we have placed innovative client communication and project management protocols such as daily and weekly conference calls between Project Managers and clients, sending out Daily Status Reports which communicate textually and visually the work done on a project on any and every given development day. All our Project Managers have excellent command over written and spoken English. We have also instituted meticulous accounting practices according to both GAAP and Indian accounting standards, out-of-the box HR practices for talent hunting and innovative marketing strategies to contact potential clients.
One of the hallmarks of Avion within the IT outsourcing industry is the “Google-ish” atmosphere in the company where product and process innovation is encouraged and rewarded. Avion also has an internship program where future IT professionals and business leaders are honed in our in-house internship program.
Avion’s Future
Our utopian ideals are rooted in pragmatic foresight. Globally, outsourcing will be a $110 billion industry out of which software and customer services will account for $60 billion. India, alone, is positioned to capture a 45% market share of this pie. (Source: NASSCOM, India’s premier IT regulatory body).This includes software development and other customer-centric business services such as BPO and KPO. By aligning ourselves with this global migration of service providers based out of countries which can offer labor and time arbitrage strategies, we can achieve our core concept of compassionate capitalism by creating jobs for the local labor market without compromising on profit for our stakeholders.
Avion has also identified emerging regions such as MENA (Middle East and North Africa) and Latin America as future bedrocks of talent and developmental expertise.
Current expansionary plans include Sales Offices for Europe (London) and Australia, Asia-Pacific region (Sydney) on the anvil by September 2007 and a 2nd development Center in Amman, Jordan by January 2008. In order to harvest business development potential in the MENA region, Avion will open a Sales and Marketing Center to service MENA region in May 2008. This center will be based out of Dubai.
Noticing the global technology gravitation towards the open source movement, Avion has began augmenting its staff with developers well versed in open source platforms such as PHP. We have also taken the initiative to embrace upcoming web services technologies such as Ruby-on-rails. Such a pro-active approach to technology helps us stay ahead of the curve and help create a niche in the marketplace.
Social Change
The genesis of Avion is in the concept of social change. Unlike other organizations which feel that corporate social responsibility is a function to be carried out after reaching a particular monetary milestone, we feel that it is an inherent part of an organization’s day-to-day activities and should be implemented from the day an organization comes into existence. True to our ethos, we engage in philanthropic activities such as donating a monthly sum out of our income to a local orphanage in India. We are also shortlisting a school to adopt in rural India and sponsor the students’ clothes, books and education.
Another interesting social project, wherein we use technology to better people’s lives, is by creating an online not-for-profit website using Wiki technology wherein people in India can bypass the local bureaucracy and receive expertise and/or funds for necessary local projects. Similar to an online marketplace, these needy individuals will post the developmental project on the website and overseas Indians who feel they can respond to that need will contribute in cash or through their expertise. The biggest hindrance to progress in the developing world is the inability of needy and the benevolent to find a meeting place. This project would try and eliminate this issue. |